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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ellen Atherholt

November 21, 2024

5  out of  5
rating by Ellen Atherholt
"Linda is the Best! Very helpful and on point every time!"
We responded:
"Thanks for the 5 star review. It always great to hear that we’re delivering great service."
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Seth Blumenthal

November 20, 2024

5  out of  5
rating by Seth Blumenthal
"How Greg doesn't have a 5.0 rating is beyond me. Maximally responsive 24/7, and well informed. My family has leaned on him for years and he's the leading reason we reflexively use SF."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Tracy Jenkins

November 18, 2024

5  out of  5
rating by Tracy Jenkins
"I've been a customer of Greg Longos office for over 37 years. Greg is one of the BEST agents in the entire world. He has and ALWAYS treats his customers with world class service. I have automobile, and life insurance for 37 years. They offer more than fair prices, are affordable for me and meets my own personal needs. The staff is excellent and exceptionally helpful and it's always refreshing to know that there are still people who really actually care. I called in today because i had a few questions that i needed help with. Linda answered every one of my questions and then some. She is experienced, kind, thoughtful, knowledgeable, more than patient, and took her time with careful consideration to explain my coverage until I fully understood what I needed to know. I felt safe, I felt secure, and I felt comfortable with my policy but most of all, I felt valued. Linda has always gone that step farther to ensure that I am satisfied and makes sure that she fulfilled my needs. She really cares. She is after ALL these years consistent. The saying is really true. LIKE A GOOD NEIGHBOR, STATE FARM IS THERE. But for me, today.... Linda was there. Thanks, Linda"
We responded:
"Tracy, thank you for the glowing 5 star review! It absolutely makes our day when we get such positive feedback. Thank you for your business and trust all these years!"
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Craig Slaybaugh

October 10, 2024

5  out of  5
rating by Craig Slaybaugh
"Switched from another insurance company as State Farm was much less expensive. They were very thorough going over all the options"
We responded:
"Thanks so much for your 5 star review. Glad we were able to provide you with a better package of insurance."
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Janice Trope-Endter

April 23, 2024

5  out of  5
rating by Janice Trope-Endter
"The service has been consistently great over many years, multiple policies and claims. Greg, the owner is always helpful as are the rest of the staff and Linda is excellent!! The office is so professional, prompt, pleasant and comparatively reasonably priced as well. Thank you so much!"
We responded:
"Janice, thank you for your 5 star review. We love to hear such positive feedback from our policyholders!"
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Paul F

April 7, 2024

5  out of  5
rating by Paul F
"I would recommend Greg Longo agency as a top- notch agency. Anyone who wanted to have a good experience would certainly choose Greg Longo agency as their insurance agent. The staff there is kind, courteous, and above all knowledgeable. Linda Pete and Greg are always willing and capable to help. If you’re looking for Insurance, this is the place to look..I guarantee you won’t be disappointed ."
We responded:
"Paul, Thanks so much for your 5 star review! It's been a pleasure having you as a policyholder all these years. We appreciate your vote of confidence!"
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Dave Maxwell

March 19, 2024

5  out of  5
rating by Dave Maxwell
"Very helpful with an excellent staff."
We responded:
"Dave, thanks so much for the 5 star review. Always glad to hear that we’re hitting the mark!"
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Vinny Venella

February 15, 2024

1  out of  5
rating by Vinny Venella
"Didn't give me a quote. Also, never got back to me."
We responded:
"Unfortunately we were unable to provide a quote as the policy did not meet underwriting guidelines."
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David Mrozowicz

December 29, 2023

5  out of  5
rating by David Mrozowicz
"Peter was a fantastic help with getting my insurance set up quick and easy at an awesome rate! Thanks again!"
We responded:
"Dave, Thanks for the 5 star review! It’s always the highlight of our day when we hear that we are providing excellent service. Happy New Year!"
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Kam Ho

December 22, 2023

5  out of  5
rating by Kam Ho
"I have been with Greg Longo for 30 years plus. Over the years, Linda at the agency is tremendously helpful and responsive. She is knowledgeable and gets things done promptly and accurately. She is always on your side helping you."
We responded:
"Kam, thank you for your 5 star review. It’s always makes our day when we know we are meeting our policyholders expectations. Happy Holidays!"
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Ragz Korne

February 6, 2023

5  out of  5
rating by Ragz Korne
"Greg is a great insurance agent."
We responded:
"Thank you for your review. So glad to hear that you are happy with my service!"
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Edward Kutsch

May 24, 2022

5  out of  5
rating by Edward Kutsch
"We have had our insurance policies with Greg Longo for several years. Linda from his office is very knowledgeable and gives us the best service."
We responded:
"Thanks Ed for your 5 star review. We appreciate your vote of confidence!"
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Justin Paul

December 21, 2021

5  out of  5
rating by Justin Paul
"Linda has helped with my home, auto and motorcycle insurance. She has been responsive and alway so nice. Thanks."
We responded:
"Hi Justin, thanks so much for your kind words! I’ll be sure to share your comments with Linda!"
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Deb Kinder

December 18, 2021

5  out of  5
rating by Deb Kinder
"We’ve had our auto and homeowner’s insurance with Greg Longo since 1998. He and his team are incredibly knowledgeable and always responsive anytime we’ve had a claim, question, or other need related to our policies, or insurance in general. They’re proactive in identifying areas where we might be at risk and might want to consider adding coverage, while also identifying opportunities to reduce premiums. I give them my strongest recommendation!"
We responded:
"Hi Deb, Thanks for your 5 star review! We appreciate your confidence in our agency and look forward to continuing to help meet your insurance needs for years to come."
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Brian McCarthy

January 23, 2021

5  out of  5
rating by Brian McCarthy
"So you’re looking for a review on an agency that sells insurance? I have a review for you. Stick around. It’ll be worth it. I recently had to update my auto insurance policy with an agency I had been with for 20 years. When I pulled out in front of that old man on my way to high school - they were there. When that young lady with a two week old driver’s license slid across a rain soaked roadway and totaled my brand-new-fresh-out-of-college-first-time-buying-something-that-wasn’t-used pickup truck - they were there. But when I had to change a policy due to a life event - they bailed. My rate went up to an amount that was higher than what I wanted to pay for insurance now that I had to reorganize my finances. In that moment, I did what any reasonable human would do. I went online quote shopping. I checked out some other places. The guy with the great hands was about $8 cheaper. The lizard was better but I was skeptical because what lizard needs auto insurance. Then I landed with the tried and true red polo shirt and khakis. The quote was WAY better than my previous agency. Surely I had miscalculated. I changed everything to see if I had messed something up. Bodily injury insurance of $1,000,000. Uninsured motorist coverage of a trillion dollars and a lifetime supply of lottery scratch off tickets. A deductible so low that if I got into an accident - a Nigerian prince would pay ME a portion of his lottery winnings without requiring $25,000 of my own cash first. I couldn’t believe it. It had to be a glitch in their system. But then it happened. Like an angel reaching out to a guy who just wants great insurance and manageable finances - there was the email in my inbox. Who was this angel you ask? Betty White? My great grandmother? The lady at that famous drive through chicken sandwich place that always says it’s HER pleasure to take my order? No. It was better. It was Linda Cuff. Linda was amazing to deal with. She walked me through every part of the policy like a godmother walks a down-on-her-luck-fairy-tale princess through those movies on that new plus channel thing the kids love watching. In the end, Linda gave me a quote that was $32 a month cheaper (that’s enough for at least two trips through that drive trough chicken place!!!) than my previous agency. I couldn’t believe it. What kind of sorcery was at work here? Where did they come up with this magic? And why was she SO NICE!? Didn’t she know we had just walked out of 2020 and into its twin sister train wreck 2021!? It didn’t make sense. But switching insurance companies sure did. Still, I had to give my old fling one last chance. I made the call and told them we needed to come to an agreement on a monthly amount or I was going to walk out that door. I was left with a “we can save you $2 a month but we understand you have to do what you have to do.” So I walked out that door and into the warm comfort of Linda’s exceptional service. Oh - AND my new insurance policy included renter’s insurance. Can you believe that? I got a cheaper auto insurance policy with the same exact coverages AND a renter’s insurance policy for cheaper than my old agency! If you don’t believe that - I know a cricket in a top hat that would easily back me up on this one. So do yourself a favor - stop reading this novel of a review and call Linda. Then meet me in the drive through of the chicken place and we can high five about how she was just as nice to you as she was to me. Thank you, Linda! ***This was not a paid endorsement. Just a satisfied customer with an iPhone who wants to make sure people enjoy the review they’re reading and that the customer service rep that earned said review gets the credit they deserve."
We responded:
"Thanks Brian for your 5 star review! Everyone at my agency, especially Linda, was so happy to hear that we hit the mark in providing excellent service. We look forward to assisting you in the future!"
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Phyllis Marston

October 18, 2020

5  out of  5
rating by Phyllis Marston
"Have a good quote on renters insurance and very h r lpful"
We responded:
"Hi Phyllis, Thank you for your review. I'm so glad to hear that you had such a positive experience! If I can be of further service, please let me know!"
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Ed Gall

December 13, 2018

5  out of  5
rating by Ed Gall
"Unparalleled Integrity, Service, and Availability. My wife found Greg's agency in the early 1990's and we have been with him ever since. Over the years, life has thrown its fair share of claims our way. But by dealing through Greg and his staff, the consequences have always been very positive. He has always been patient and accommodating with our questions. His service has always been personal and professional. More than ever, it is rare to find reliable people, products, or organizations... Greg is a man of integrity and runs a quality organization!"
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Beth Pace

September 6, 2018

5  out of  5
rating by Beth Pace
"I have been with Greg for 20+ years. Greg Longo and his office staff have always given exceptional service ! They are always there when you need them."
We responded:
"Beth, Thanks for your vote of confidence!"
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Freddie Kudart

July 16, 2018

1  out of  5
rating by Freddie Kudart
"Very disappointing ! Had several times where I needed Greg to assist me and he could care less. Had numerous items of significant value I thought were insured only to find out that Greg and his brother never submitted the appraisals for coverage! This guy will do any thing to close the sale then never provide you with a minutes worth of service when needed! Thinks that renewals are automatic and makes zero effort to call you to see if your coverage needs have changed !! Went in to the Greg's office one day to bring him a check and a new schedule for new items and he didn't know who I was after 15 years of being his client and Greg actually asked if he could help me as if I were a brand new client!!!!!! I decided this is not the type of service I deserve and called the main office of State Farm and switch my agent to Jason Walborn"
We responded:
"This is a fake review! In my 25 years as a State Farm agent, I have never had a policyholder by the name of Freddie Kudart. Coincidentally, this is almost an exact duplicate of a review posted by a Marc S. earlier this year on another review site. The fact that this person would post another fake review under a fictitious name only proves that both reviews are fake, inaccurate and without any merit meant to discredit my reputation! Very sad!"
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Siqi H

July 16, 2018

1  out of  5
rating by Siqi H
"I mistakenly changed my address online at State Farm and this guy's agency has been quietly over charging my credit card for 2 months before I found out. When I called today trying to correct it, they wouldn't give me the over charged amount back. I also tried to email asking for explanation, he simply replied "I couldn't handle your request". His assistant Heather was very rude on the phone too. I corrected her pronunciation of my name twice, and she ignore it at all. I found it very ironic when it's increasing of premium they charge your card back tracking the difference in history, but when it's decreasing the premium they refuse to back tracking the history and refund. It's double standard playing to their favor."
We responded:
"I am sorry that you feel that you were provided with poor service. When you changed your address online, we immediately tried to contact you by phone and email multiple times to verify, but you never replied back. When you finally called after receiving two monthly premium notices at your new Philadelphia address, State Farm was unable to process a change of address back to your previous address without documentation of your correct residence, which you never provided. Unfortunately, when you choose to self-service your account and process changes online, you remove the agent from the process and we cannot do what we are trained to do."
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Brian de Villa

December 24, 2017

5  out of  5
rating by Brian de Villa
"I've been with this agency over 20 years, and they've been great the entire time."
We responded:
"Brian, Thanks for your review. It's always the highlight of our day when we hear that we are living up to our policyholders expectations!"
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Klaus Volpert

February 2, 2017

5  out of  5
rating by Klaus Volpert
"I have had car insurance with Greg Longo since 1990 and home owner's insurance since 1994, and i can't say enough about him and his staff. They have been exceedingly courteous and competent for 27 years, throughout large and small issues. When I call, they not only seem to know and recognize me right away, they have all the info immediately at their finger tips. It is amazing. Can't praise both Greg and their wonderful staff high enough. I count myself so lucky to have found them 27 years ago, and feel grateful for all their guidance over the years."
We responded:
"Klaus, thank you for your review. Everyone in our agency strives to provide the best policyholder experience possible. It's nice to know that we are hitting the mark!"
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Dee Kocher

December 19, 2012

5  out of  5
rating by Dee Kocher
"I've beeen Blessed to have Greg Longo as my State Farm insurance agent for nearly 20 years now. You will not find a more reliable agent then Greg Longo and his staff being second to none. Their always a phone call away putting your needs first. Real people to talk to not a computer to tend to and care about your real life sitiuations. Thank You Greg Longo and Girls for your many years of unparalleled service."